Important notice
This website is for general practice information and non-emergency communication. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.
Information we collect
We may collect information you choose to provide through this website, including your name, email address, phone number, provider or organization details, referral information, message content, appointment interests, and other details you submit.
We may also collect limited technical information when you visit the website, such as browser type, device information, pages viewed, referring pages, approximate location derived from IP address, and other usage data needed to operate, secure, and improve the site.
How we use information
We use information to respond to messages, schedule or coordinate care, process referrals, provide administrative support, maintain website security, improve website performance, comply with legal duties, and protect the rights and safety of patients, staff, and the practice.
Submitting a contact form does not create a provider-patient relationship. Please do not use website forms for emergencies or urgent clinical needs.
Health information and HIPAA
Mental Health Abounds is a health care practice. Protected health information handled by the practice may be subject to HIPAA and other federal or state health privacy laws.
Our HIPAA Notice of Privacy Practices explains how medical information may be used and disclosed, patient privacy rights, and our responsibilities as a health care provider.
Cookies and analytics
This website may use cookies, server logs, analytics, or similar technologies to understand website traffic, maintain functionality, remember preferences, and protect the site from misuse.
You can set your browser to block or delete cookies. Some features may not work correctly if cookies are disabled.
When information may be shared
We do not sell personal information. We may share information with service providers that help operate the website, scheduling, communications, billing, email delivery, security, analytics, or other practice operations, subject to appropriate confidentiality or business associate obligations where required.
We may disclose information when required or permitted by law, to protect safety, to respond to legal process, to prevent fraud or abuse, or in connection with a business transition involving the practice.
Privacy choices and rights
You may contact us to request access, correction, deletion, or restriction of personal information where applicable law gives you those rights. Health record rights are described in our HIPAA Notice.
Depending on where you live, state privacy laws may provide additional rights regarding access, correction, deletion, portability, opt-out choices, and non-discrimination for exercising privacy rights. We will respond to verified requests as required by applicable law.
Security and retention
We use administrative, technical, and physical safeguards designed to protect information. No website, email system, or internet transmission can be guaranteed completely secure.
We keep information for as long as needed for the purposes described in this policy, to provide care or administrative services, to comply with legal and professional obligations, and to resolve disputes or enforce agreements.
Children's privacy
This website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website without appropriate consent. If you believe a child submitted information, please contact us.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Questions
To ask a privacy question or make a request, contact Mental Health Abounds at admin@mentalhealthabounds.com.